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International Best Practices in Universal Design: A Global Review
Classification: Best Practice
City / Town / Village: Ottawa, ON
Country: Canada
Region: North America
Name of Contact Person: Betty Dion
Address:
Global Alliance on Accessible Technologies and Environments (GAATES)
458 Melbourne Ave.
Ottawa, ON
K2A 1W3
CANADA
+1 613 725 0566
president@gaates.org
www.gaates.org
Type of Organisation: Non-Governmental Organisation
Categories of Practice
Infrastructure, Communication, Transportation
• Transportation and mobility
• Communication and media
• Infrastructure technology
• Equal access to infrastructure (especially by women)
Architecture and Urban Design
• Affordable/ecological design
• Green building
• Sustainable community design
• Landscape design
• Historic preservation
• Eco-friendly building materials
Older Persons
• Safe/accessible dwelling design
• Participation
• Health
• Employment and financial security
• Multi-generational activities
• Transportation
• Group homes
Level activity: Global
Eco system: Coastal
Summary:

The goal of the project was to create a more accessible built environment for people with disabilities and older persons around the world. The specific objective was to develop a broad comprehensive comparative study of international codes, standards and practices in universal design and accessibility. By making available the first informative international compendium of technical specifications that could be used to build capacity, a greater understanding and knowledge base could be developed that could be used to make the urban environment more inclusive. The document also provides examples of “Best Practice in Universal Design” as a means of providing a greater understanding of practical design elements that meet the needs of all people, including people with disabilities and older persons.

The document has been hugely successful as over 5000 copies of the document have been distributed. There have been 4 editions of the English version and the document has been translated into French, Spanish, Serbian and Arabic. The document is also available in DAISY for people who are blind or visually impaired.  

In addition, international donor organizations including the World Bank have been using the document as an accessibility guideline for some of their projects in developing countries in Africa and Latin America. This has resulted in the construction and re-building of accessible schools, hospitals and transportation facilities creating an equitable built environment for people of all ages and abilities.  

 

Key Dates:

June 21, 2006 -UN World Urban Forum - English, French and DAISY release.

August 26, 2006 – 8th Ad Hoc Meeting on the UN Convention on the Rights of Persons with Disabilities.

March 2007, Access Abu Dhabi, Release of Arabic translation.

November 2007 – Release of Spanish translation.

March 2008, presentation at the World Bank.

February 2008, release of Serbian translation.

Narrative:

SITUATION BEFORE THE INITIATIVE BEGAN

Ten per cent of the world's population, or 650 million people, live with a disability  and they have been described as the poorest of the poor. Eighty percent of the world’s population of people with disabilities live in developing countries, most of which do not have accessibility standards or building codes.

ESTABLISHMENT OF PRIORITIES

The main priority was to undertake global research of accessibility standards. Countries selected for the research included both developing and developed countries. A further priority was geographic representation with countries from Asia, the Middle East, Europe, Australia and North and South America. Fifty percent of the people hired to conduct the research and analysis have a disability, and fifty percent of them are woman. To further ensure a global

perspective, an international expert panel was invited to select the technical specifications and examples of best practices in universal design.

FORMULATION OF OBJECTIVES AND STRATEGIES

The main objectives were to increase the understanding of universal design and accessibility and to build a global knowledge base by providing a compendium of technical specifications and examples of best practices, thus impacting the lives of people with disabilities who face discrimination and obstacles in their everyday lives. The strategies were initiated by Betty Dion, President of GAATES who recognized the need for international information on accessibility. By building an International partnership and gathering the comparative technical data and examples of best practices the document could be used by cities, municipalities, developers, code developers and people with disabilities themselves.   

MOBILISATION OF RESOURCES

An international partnership was developed to provide financial support. The Canadian donors were coordinated by the Canadian Human Rights Commission (CHRC) which included Treasury Board of Canada (TB), (responsible for accessibility of federal buildings), Human Resources and Social Development Canada – Office for Disability Issues (ODI), and Agriculture and Agri-Food Canada (AAFC). Betty Dion, President of GAATES also invited both the Swedish Agency for Disability Policy and the National Disability Authority of Ireland to collaborate because of their work and research in the field of accessibility of the built environment.

Technical resources were recruited by Betty Dion who invited the world’s experts in accessible design to participate in an Expert Panel. The panel included an architect from the United Nations based in Lebanon, a fire evacuation expert, two architects from Latin America, an accessibility expert from Sweden and an engineer from Canada. The Expert Panel reviewed the universal design technical specifications and selected the examples of best practices.  

The men and women who gathered the information built the database and conducted the analysis included people with disabilities and others from Canada, Mexico, and Sweden. The resources were managed by Betty Dion.  

PROCESS

Some of the initial challenges included building the partnership of donors and assembling the international partnership. The Human Rights Commission agreed to coordinate the Canadian donors. In addition, difficulties occurred in obtaining the relevant building code or accessibility standards; as firstly, it was difficult to ascertain if there was an accessibility standard in existence, and secondly, to confirm that it was a legally binding standard referenced by a building code. In some cases, guidelines existed but were not implemented. Only mandated technical specifications were included in the research.   

Given the great range in technical specifications found throughout the world, an expert panel was formed to select the best practices in universal design. The panel consisted of internationally known experts in the universal design field and persons with disabilities. 

An additional challenge was the international promotion of the document. A comprehensive global publicity campaign was required to ensure that the objectives were achieved. A global advertising strategy was developed which included web based promotions and presentations at the World Urban Forum in Vancouver, a presentation during the formulation of the UN Convention on the Rights of Persons with Disabilities in New York, the Access Abu Dhabi conference, the Man and Environment Conference in Serbia and presentations at the World Bank and numerous presentations in Canada.

The benchmark for determining success of the best practices document has been the wide global distribution. Over 5000 copies of the International Best Practices in Universal Design: A Global Review have been distributed. The English version has had 4 printings, and the document has been produced in French and in DAISY format for people who are blind. A Spanish translation has been produced in Latin America by CONAPRED (a human rights organization) in collaboration with an organization of people with disabilities. An Arabic version was translated by GAATES and printed by the Sharjah City for Humanitarian Services. A Serbian version was translated by Living Upright in Novi Sad.

RESULTS ACHIEVED  

The Convention on the Rights of Persons with Disabilities and its Optional Protocol were adopted by the United Nations General Assembly in December 2006 and entered into force 30 days later

The UN Convention makes specific reference (Article 9) to the need to develop, implement and monitor accessibility standards for the built environment. To date over 129 countries have signed the convention.<!--[if !supportFootnotes]During the negotiations for the drafting of the Convention the best practices document was used to inform the participants, including organizations of people with disabilities. 

In countries with no accessibility standard, the document has been used for code development, leading to improved institutional capacity at both national and local levels. This also results in a change in behaviour towards people with disability, a reduction in systemic discrimination, providing greater opportunity for social equality.

The document has also been used for renovations and upgrading the urban environment. The Mexican General Assembly used the document to guide renovations to the parliament buildings and an accessible school was built in Burundi, allowing children with disabilities to attend school.  

The Hong Kong Building Code Committee and other code officials used the comparison document to guide them in their changes. Similarly, the document was used by committee members in the development of the ISO Technical Committee TC59/SC16.  

Ultimately the biggest impact of the best practices document is how it has changed the lives of people with disabilities and older persons around the world who can now participate in their communities.  

SUSTAINABILITY  

Accessibility is an integral component of a sustainable environment. By removing systemic barriers, a built environment that is accessible can help ensure gender equity, social inclusion and equality, thereby enabling people with disabilities and older persons to have greater social and economic mobility. An accessible built environment ensures a more effective use of human and financial resources, at both the macro and micro levels of the socio-economic realm.

Implementing a sustainable environment that includes accessibility as a key component ensures that all members of a community are able to use and therefore benefit from all aspects of society. People with disabilities are thus able to attend school, participate in recreational opportunities, be gainfully employed and be contributing members of society.

International human rights organizations who are charged to protect people with disabilities from discrimination and promote equality have embraced the best practices document as it provides a tangible tool to ensure access to schools, hospitals, transportation facilities, work places and government facilities.  Presentations at the National Human Rights Forum, the Saudi Human Rights Commission and the Canadian Human Rights Commission provided opportunities to highlight the benefits of the study.

LESSONS LEARNED

 The most surprising lesson learned was the incredible demand for the best practices document. Over 5000 copies of the study were distributed worldwide and we expect the Spanish and Arabic version to still see an increase in demand as they have more recently become available. Accompanying these production numbers, of course, are greater costs for printing and distribution.We were not aware of other similar initiatives so were not able to learn from them.

Presently people manually search the document to find information on specific technical features (such as the clear width of the door). To make the next document more useful and useable, it is proposed that the data be searchable (i.e. people can request information on the clear width of doors in, for instance, Latin America). These lessons learned or recommendations for improvements are planned for the next version. 

Another lesson learned was the huge time and energy needed to promote the publication, to let people know it was available in a variety of alternate formats. A larger budget for promotions is anticipated and a more complex strategy required to ensure that all stakeholders are made aware of the next Best Practices in Universal Design study.

TRANSFERS  

The universal design best practices document benefited from good timing (in conjunction with the drafting of the UN Convention on the Rights of Persons with Disabilities) and previous experience in the producing of information on universal design and accessibility. We were able to anticipate that there would be a critical demand for information on accessible design specifications.

GAATES is planning on replicating the project on an even grander scale through the future development of a larger more comprehensive research project with a greater number of countries and a broader range of technical data. This will make the document a great deal bigger and more expensive to print so it is proposed that we develop an online database that will be searchable based on technical data, geographic regions and other parameters yet to be determined. The project will also include more countries, and consider a greater number of design elements, including children’s play and recreation areas, and more coverage of elements such as public rights of way, outdoor recreation areas, and landscape considerations.

In addition, GAATES is planning on initiating a similar project on accessible housing, comparing housing standards from around the world. Best practices in universal design for housing, including visitable housing, flex housing and lifetime homes. This information will be of interest to a different audience, those more involved in the development of housing, housing building codes and those involved in housing for the aging population.  

References:

 

Other Contact Information


Nominating Organisation:
N/A

Name of Contact Person: N/A
Address:
N/A

Partner 1:
Global Alliance on Accessible Technologies and Environments (GAATES)

Name of Contact Person: Betty Dion
Address:
458 Melbourne Ave.
Ottawa, ON
K2A 1W3
CANADA
+1 613 725 0566 Telephone
+1 613 729 7294 Fax
president@gaates.org
www.gaates.org

Type of Organisation: Non-Governmental Organisation

Type of Support: Financial Support, Technical Support, Administrative Support

Partner 2:
Canadian Human Rights Commission


Name of Contact Person: Harvey Goldberg; Team Leader - Strategic Initiatives

Address:
344 Slater Street, 8th Floor
Ottawa, ON
K1A 1E1
CANADA
+1 613 943 9146 Telephone
+1 613 993 3089 Fax
harvey.goldberg@chrc-ccdp.ca

Type of Organisation: Para-statal

Type of Support: Financial Support, Technical Support, Administrative Support
Partner 3:
Agriculture and Agri-Food Canada/Agriculture et Agroalimentaire Canada

Name of Contact Person: Pierre Legault, P. Eng.

Address:
Building #12
960 Carling Avenue
Ottawa, ON
K1A 0C6
CANADA
+1 613 993 5501 Telephone
+1 613 993 6642 Fax
legaultp@agr.gc.ca

Type of Organisation: Central Government

Type of Support: Financial Support, Technical Support, Administrative Support
Partner 4:
Sharjah City for Humanitarian Services


Name of Contact Person: Shaikha Jameela Al-Qasimmi, General Director - Sharjah City for Humanitarian Services

Address:
P.O. Box 5796
Sharjah, United Arab Emirates
Telephone 009716567117
Fax 0097165664461
shjchs@eim.ae

Type of Organisation: Non-Governmental Organisation

Type of Support: Financial Support
Partner 5:
CONAPRED


Name of Contact Person: Senor Andres Balcazar de la Cruz

Address:
Dante No. 14
Col. Anzures
Delgacim Miguel Hidalgo
CP 11590
Mexico,D.F.
Telephone 5 262-1490
abalcazar@abc-discapacidad.com

Type of Organisation: Non-Governmental Organisation

Type of Support: Financial Support
Partner 6:
Office for Disability Issues


Name of Contact Person: Collinda Joseph

Address:
Human Resources Development Canada.
105 Hotel de Ville,
Bell Building 1st Floor
Gatineau, QC
K1A 0J9
CANADA
+1 819 994 0967 Telephone
+1 819 953 4797 Fax
collinda.joseph@hrsdc-rhdsc.gc.ca

Type of Organisation: Central Government

Type of Support: Financial Support
Partner 7:
Swedish Agency for Disability Policy (HANDISAM)


Name of Contact Person: Elisabet Svensson

Address:
Arenavägen 63,
1121 77 Stockholm
Sweden
08-600 84 00 Telephone
08-600 84 99 Fax
elisabet@handisam.se

Type of Organisation: Para-statal
Type of Support: Financial Support
Financial Profile:

Partner

Year 2003

Year 2004

Year 2005

Year 2006

Year 2007

TOTAL

Partner 1 -GAATES

 

 

4%

5%

1%

9%

Partner 2 – CHRC 

 

11%

18%

5%

1%

37%

Partner 3 – AAFC

 

11%

 

2%

 

13%

Partner 4 - Sharjah City

 

 

 

 

8%

 8%

Partner 5 – CONAPRED

 

 

 

4%

 

4%

Partner 6 – ODI

 

8%

 

 

 

8%

Partner 7 – HANDISAM

 

4%

 

 

 

4%

Partner 8 - Treasury Bd.

 

 

10%

 

 

9%

Partner 9 – NDA Ireland

 

4%

 

 

 

4%

Partner 10 - RI

 

4%

 

 

 

4%

Total Budget (US $)

 

55,000

42,000

21,000

14,000

132,000.

Related Policies:

This document has been used by a number of accessibility standard and code writing committees in the development of requirements for accessibility. It was the main source of technical guidelines for the development of a draft text for the

Official Mexican Standard for Accessibility to Health Facilities, which is compulsory for all public health facilities, for the Mexican Standard on Accessibility to public facilities and also for the development of a accessibility guideline document for public schools by the Mexican Ministry of Public Education, called "Accessibility" and a book entitled: “Everybody in the same school”.

Members of the drafting committees for the ISO TC/59SC16 Accessibility and Usability of the Built Environment and the CSA B651 Committee on Accessibility of the Built Environment Standard have reviewed the document as they prepared the next versions of their standards.

A disability based organization in India stated that they would use the document to  encourage governments’ organizations responsible for developing codes and standards to compare guidelines and select the best international universal design practices.

Most importantly, it was used as a guiding document for the development of the UN Convention on the Rights of People with Disabilities which has been ratified by over 129 countries. 

 

 


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