In 2003, the Bayamo environmental profile assessed that 80 per cent of public transport sector was provided by horse-carts. However, still the horse-cart service was very limited in its outreach.The northern part of the city especially where 60 per cent of the population lives (including the most vulnerable citizens), was left without any public transport. This issue was strongly debated at the city consultation and a working group subsequently prepared a strategy and an action plan to offer transport covering the entire city. It took a lot of efforts involving all concerned actors including the municipality, local communities, horse-carts and bicycle-taxi operators, to agree on how to improve transport services. In the beginning of July 2004, new stations and routes were inaugurated by the Belgian Ambassador to Cuba. Now a greater number of citizens have access to public transport based on horse-carts and bicycle-taxis and urban mobility is expected to be further improved for bicycles and pedestrians.